MS 900 Microsoft 365 Fundamentals -

MS 900:
Microsoft 365 Fundamentals

Enter the world of Microsoft 365 and learn how organizations build a secure and productive cloud infrastructure.

From cloud concepts to security and licensing – a complete introduction to the Microsoft 365 ecosystem.

Description

Microsoft 365 Fundamentals (MS-900) is a beginner-level course that covers cloud-based productivity services, including Office applications, security, compliance, and SaaS (Software as a Service) models. It covers core concepts such as Microsoft 365, Teams, OneDrive, and device management, suitable for IT professionals, business users, or beginners who are new to cloud services.

Program

1. Cloud concept

2. Basic Microsoft 365 services and concepts

Productivity, collaboration, and endpoint management capabilities.
Basic applications: Word, Excel, PowerPoint, Outlook and OneNote.
Collaboration tools: Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online.
Work Management: Planner, Bookings, Forms and Tasks.
Endpoint Modernization: Windows-as-a-Service, Intune, and Autopilot.
Аналитика: Viva Insights и Microsoft 365 Admin Center.

3. Security, compliance, privacy, and trust in Microsoft 365

Principles of trustless security.
Identity and access management: Azure Active Directory (Microsoft Entra ID), multi-factor authentication (MFA), and self-service password reset (SSPR).
Заштита од закани: Microsoft 365 Defender, Defender for Endpoint и Microsoft Sentinel.
Compliance: Microsoft Purview, data governance and internal risk management.
Trust: A portal for service trust and data residency.

4. Microsoft 365 pricing, licensing, and support

Licensing options: Base licensing vs. add-ons.
Subscription Management: Purchase and manage licenses.
Support: Creating support requests and service level agreements (SLAs).
Service Status: Monitoring and tracking through the Administrative Center.

FAQ

Target Audience

Beginners, IT professionals, sales/marketing staff, and business leaders.

Is prior knowledge required?

Not required, but basic IT knowledge is welcome.

More information about the trainer

Igor Micevski – Operations and IT Manager and Technical Trainer at Avenga Academy.

Experienced hardware technician with experience in the field of information technology and electronics. Skilled in user support, technical support, Windows, Microsoft Office and Active Directory. Information technology professional with a diploma in network and system administration/administrator from Seavus Education & Development Center Skopje.