Business analysis
Training that teaches the basics of business analysis, with the opportunity to expand knowledge and apply it in the IT sector. The program emphasizes real-world applications and analysis of current projects.
Business analysis is crucial for any business, as it helps professionals understand business needs, identify solutions, and contribute to the successful implementation of strategies and projects.
Description
The program is focused on how business analysis is performed in the real world, through examples and current case studies.
During the training, prepared sessions will be used, in which the trainees will need to find solutions to problems, using diagrams, applying business rules, analyzing the transition from one state to another, measuring differences and connecting them.
Program
1. Business analysis
- Overview of Business Analysis
- Overview of requests
- Role of the business analyst
2. Understanding requirements
- Who are they and why they matter?
- Types of stakeholders: Project team, management, and frontline staff
- Resolving conflicts between stakeholders
3. Life cycle
- System development life cycle
- Project life cycle
- Product lifecycle
- Requirements life cycle
- The seven stages of development cycle for requests
4. Forming requests
- Overview of requests
- Attributes of good requests
- Types of requests
- Sources of requests
- Collecting requests of stakeholders
- Usual documentation of requests
Transformation of requests
- Requests analysis of the stakeholders
- Decomposition analysis
- Additive / subtractive analysis
- Gap analysis
- Notations ( UML & BPMN )
- Flow charts
- Swimlane chart
- Entity - connected charts
- State - variable charts
- Data flow charts
- Implementation modeling
- Business process modeling
6. Finalizing requests
- Presenting requests
- Preparation of requests and their acceptance
- Prioritizing requests
- Evaluation of requests
7. Management of requests resources
- Modification control
- Requests settings
- Software
8. Scenario
- Types of scenarios
- Pessimistic
- Optimistic
- Most probable
9. Examples and case studies
Mentors
Julijana Acovska
Programming Academy Coordinator
Julijana Acovska
Programming Academy Coordinator
Julijana Acovska
Programming Academy Coordinator
Julijana Acovska
Programming Academy Coordinator
Julijana Acovska
Programming Academy Coordinator
Julijana Acovska
Programming Academy Coordinator
FAQ
Target Audience
Employees in the private and public sectors who are involved in forming requirements for software development.
Is prior knowledge required?
No special prior knowledge is required to attend this training.
More About the Instructor
Dimitar Jovevski, Doctor of Science and professor at the Faculty of Economics at the University of St. Cyril and Methodius, majoring in e-business.
Professor Jovevski has extensive knowledge in the field and teaches several courses based on business analysis. He is also a co-owner and works as a business analyst at the Business Development and Digital Marketing Agency – Pixel.
Business analysis
500 €
450 €
- Start: May 2026
- Duration: 20 training hours
- Model: online
- Shedule: 4 times per week
- Time: 17:00 – 20:45